Stage 1

One idea per message

A first message to a senior buyer should carry one idea. Two ideas split attention and the buyer answers neither. Here's how to pick the one.

Kevin French
· 3 min read

A first message to a senior buyer can carry one idea. Not two, not a lead idea with a supporting cast. One.

When you put two ideas in front of a busy executive, they don't pick the better one. They pick neither.

Why two ideas cancel out

Say you've found that a mid-market insurer just posted for a head of data engineering, and its CFO mentioned claims processing costs on the last earnings call. Both are real. Both suggest work you could do. So you write a message that touches the hiring, the cost comment, your data practice and your claims automation work.

The buyer reads it as a list. A list says you're not sure what matters to them. And a seller who isn't sure is a seller who wants a meeting to find out.

One idea says you've done the thinking. That's the whole difference.

Picking the one

Research gives you more than you can use. That's the point of a 3x3. Nine facts at most, and most of them stay in your notes.

To pick, ask which fact connects most directly to a problem this person owns. Not the company. This person. The CFO owns cost. The CIO owns the systems. The head of data owns the pipeline that's breaking.

Then ask which fact is newest. Fresh beats interesting. A new seat from last month beats a strategy statement from last year.

Where those two answers land on the same fact, you have your idea. Where they don't, go with the one closest to the person's seat.

What one idea looks like

Here's a Hypothesis Opening built on a single thread.

Saw you're hiring a head of data engineering, the first time that seat has been posted. Whoever lands it inherits the claims pipeline in their first 90 days. My guess is the real problem isn't headcount, it's that claims data arrives too late for adjusters to use. Is that close, or is the bigger issue something else?

Hook, trigger, misery, exit. Every sentence pulls in the same direction. Nothing about cost programs. Nothing about your automation practice. Those can come later, if the buyer opens the door.

Notice the binary exit only works with one idea in front of it. "Is that accurate?" can't be answered when "that" means three things.

Where the second idea goes

You don't throw away the other facts. You hold them.

The earnings comment on cost is a strong second message if the first one gets no reply. It's a new angle, not a repeat. And when the buyer does reply with a correction, the facts you held back often tell you where the conversation goes next.

This is what makes a sequence feel like thinking instead of chasing. Each message has its own idea. Each one could stand alone.

The same goes for the committee. The economic buyer gets the idea that touches budget and risk. The champion gets the one about the work in front of them. The technical lead gets the one about the system. Three people, three ideas, one per message.

The edit that gets you there

When a draft feels crowded, read each sentence and ask which idea it serves. Cut every sentence that serves a second one.

Then cut your firm's capabilities. They're never the idea. The buyer's problem is the idea.

What's left is usually four sentences. That's not short for the sake of short. As I wrote in short is not the same as clear, a short message can still be muddy. One idea is what makes it clear.

The full structure behind the opener is laid out in the method.

A buyer will answer one good question. Give them one.

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