Stage 1

What a healthy Stage 1 looks like on one page

A healthy Stage 1 pipeline fits on one page. What goes on it, what to leave off and how to read it in five minutes every Monday.

Kevin French
· 3 min read

If you can't see your Stage 1 on one page, you can't manage it. A healthy first stage is short enough to read in five minutes and specific enough that every line tells you why the conversation exists.

The trouble is that most CRM views of early pipeline are a wall of names, dates and blank fields. Nobody reads them. So the first stage goes unmanaged until the quarter is already gone, the pattern I wrote about in most quarters are lost in Stage 1.

Here's what the page should hold.

One row per account, not per contact

Stage 1 is about accounts with a reason to talk. So each row is an account. Under it, you note which seats you've reached. The economic buyer, the champion, the technical lead.

A row with one contact is weak. A row with two seats engaged is getting real. A row with all three is a deal that's earned a second meeting. You can see the health of the whole stage just by scanning how many rows have more than one name.

The reason, in one sentence

Every row needs a line that says why this account is in Stage 1 right now. Not "good fit" or "inbound." The actual signal.

New CFO in the first 90 days and a cost program named in the 10-Q. Hiring four data engineers and posting about a platform migration. Past champion just landed as VP of operations. If a seller can't write that sentence, the account doesn't belong on the page.

This one column does more work than any other. It tells a leader whether the pipeline is built on real pressure or on hope.

The hypothesis and what came back

Next to the reason, write the guess you made. What you think hurts. Then write what the buyer said.

This is where a healthy Stage 1 shows itself. You'll see rows where the buyer confirmed the guess, rows where they corrected it, and rows where nothing came back. The corrected rows are often the best ones on the page. A senior buyer who took the time to tell you the real problem is engaged.

The rows with no reply aren't Stage 1 yet. They're outreach. Move them off the page.

Age and next step

Every row gets a date the conversation started and a next step with a date on it.

Signals lose weight with time, and so do first conversations. A Stage 1 account that's been sitting for six weeks without a second meeting isn't pipeline. It's a memory. Age tells you where to push and where to let go.

The next step should be something the buyer agreed to, not something the seller hopes for. A working session with the technical lead next Tuesday counts. "Following up" doesn't.

What to leave off

Leave off deal value. In Stage 1, any number is a guess, and putting it on the page makes people manage the guess instead of the conversation. Value belongs in Stage 2, after scope has been discussed.

Leave off activity counts. Emails sent and calls made tell you how busy a seller is. They don't tell you whether anyone wants to talk.

And leave off accounts that only one seller believes in. If the reason line wouldn't convince a peer, it won't convince a buyer.

Reading it on Monday

Once a week, read the page top to bottom. Ask three questions as you go. Is the reason real? Has more than one seat engaged? Is the next step on the buyer's calendar?

Rows that pass all three stay. Rows that fail one get a plan. Rows that fail two come off. It takes five minutes per seller, and it's the most useful five minutes in the week. The rest of the routine is in pipeline hygiene once a week.

A short, honest page beats a long, hopeful one every time. Keep the first stage small and real, and the forecast takes care of itself.

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