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Selling to automotive suppliers

How services firms sell into automotive suppliers. Who buys, the cost and program pressure they face, the signals that matter and an opener.

Kevin French
· 3 min read

Automotive suppliers live between two kinds of pressure. Automakers squeeze them on price every year, and the programs they build for can change or vanish with little warning.

Services that help them absorb that pressure get bought. Everything else waits.

Who buys

Supplier organizations are run by operations. The plant network, quality, supply chain and engineering carry the most weight. A CIO or VP of IT owns systems, but in many suppliers IT is lean and reports into finance.

The economic buyer for most services work is a COO, a VP of operations, a CFO or a CIO, depending on what you're selling. The champion is often a plant manager, a director of manufacturing systems or a quality leader who's living with the problem. The technical lead is the person who owns the ERP, the manufacturing execution system or the product lifecycle tools.

Engineering leaders matter too. If you sell anything touching product development, simulation or software in the vehicle, the VP of engineering is in the room.

The pressure they face

Price-downs are a fact of life. Automakers expect lower prices every year, so suppliers have to find cost somewhere. That pushes them toward automation, plant consolidation and better data on scrap and downtime.

Program volatility is just as hard. A supplier might invest in tooling and capacity for a vehicle program, then see volumes cut or the program delayed. The shift toward electric vehicles has made that worse, with some programs ramping slower than planned and others moving faster.

Then there's the systems mess. Many suppliers grew through acquisition, so they run several ERPs, different plant systems and spreadsheets holding it all together. Traceability and quality requirements from automakers keep rising, and older plants struggle to keep up.

Which signals matter most

Business pressure is the strongest signal for public suppliers. Read the 10-K and earnings releases for language about restructuring, plant closures, margin pressure, program delays and cost programs. Suppliers tend to be candid about these, and the language tells you exactly where the pain is. There's more on that in how to read a 10-K like a seller.

Hiring for the problem is close behind. A supplier posting for MES engineers, a plant digitization lead or ERP consolidation roles is telling you the project and the gap.

A new leader in the buying seat matters a lot. A new COO or CIO at a supplier is often brought in after a tough stretch to cut cost or fix operations. There's more on that in the new COO and the operations agenda.

Funding and deals matter. When a private equity firm buys a supplier, or a supplier buys a competitor, systems integration and cost work follow fast.

An example opener

Say a tier-one supplier of interior components announces in its earnings release that it's consolidating two plants and lowering its margin outlook. It's posting for an ERP program manager and two MES engineers.

Your last earnings release announced the consolidation of two plants and a lower margin outlook, and you're hiring an ERP program manager and MES engineers. Moving production and protecting margin together puts a lot on operations at once. My guess is the plants run on different systems and the team can't see scrap and downtime the same way across them. That makes the move riskier. Is that close, or is the harder part something else?

It's built on what the company said in public. It connects the plant move to the systems underneath. And the binary exit invites a correction from someone who knows the floor.

What supplier buyers ignore

They ignore anything that sounds like a big, slow transformation. They need payback this year, not a five-year roadmap.

They ignore pitches that don't understand automotive quality requirements. If you can't speak to traceability, launch readiness and customer audits, they'll assume you'll need to be trained on their dime.

And they ignore firms that only talk to IT. Operations owns the problem and the budget in most suppliers.

Write to the plant, not just the office

Supplier decisions are made close to the floor. A plant manager who believes in your work can carry it to the COO faster than any email you send.

Write to the economic buyer, the plant or manufacturing systems leader and the technical owner of the ERP or MES. Give each one a version that speaks to their part of the problem. And look for warm paths. Automotive is a tight industry, and people move between suppliers and automakers all the time.

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