Stage 1

The weekly pipeline meeting for small firms

A small services firm needs a thirty-minute weekly pipeline meeting built around accounts and next moves, not a forecast ritual. Here's how to run it.

Kevin French
· 3 min read

A small firm's pipeline meeting should take thirty minutes and end with names and next moves. If it ends with a forecast number, you ran the wrong meeting.

Big companies run pipeline reviews to roll up a forecast. A firm of thirty or fifty people doesn't need that. It needs to know which accounts are moving, who's touching them, and what happens before next Friday.

Who's in the room

Keep it small. The founder or whoever owns revenue. Anyone who sells, including partners who sell part-time. One delivery lead, if delivery is where your best expansion comes from.

Marketing joins if marketing is generating meetings. If marketing is one person who runs the website and the newsletter, they don't need to sit through it every week.

Five people, at most. More than that and it turns into a status meeting.

The order of the meeting

Start with signals, not deals. Ten minutes on what moved at target accounts this week. A new leader. A job post. An RFP. A filing that mentioned the problem you solve. The goal is to catch the accounts that are warming before anyone has a conversation with them.

Then active opportunities. Ten minutes. For each one, a single question. What's the next step and when? Not the history, not the stage name, not the gut feel. If nobody can say the next step, that's the action item.

Then the last ten minutes on asks. Who needs an intro? Who needs a delivery lead on a call? Who needs a second pair of eyes on an opener?

That's it. Signals, opportunities, asks.

Talk about accounts, not activity

The fastest way to kill this meeting is to make it about counts. Emails sent, calls made, meetings booked.

Counts tell you someone was busy. They don't tell you whether the CFO at the logistics company you've been tracking is the right person, or whether your hypothesis about their problem was any good.

Talk about accounts by name. What do we know? What do we think hurts? Who on the buying committee have we reached?

Say a seller reports two replies this week. Good. Which accounts, which roles, and what did the replies say about the real problem? That's the conversation.

I wrote about why planning starts with accounts in plan next year from the accounts, not the quota. The weekly meeting is the same idea at a shorter interval.

Make the corrections the agenda

The best thing that can happen to an outbound message is a correction. A buyer writes back and says you're close, but the real issue is something else.

Bring those to the meeting. Read them out loud. A correction from a senior buyer is free research on what the market cares about, and it should change how everyone writes to the next account like that one.

Over a few months, those corrections become the firm's sharpest thinking about its own market. Nobody should keep them in a private inbox.

What the founder owns

In a small firm the founder usually runs this meeting, and the risk is the founder doing all the talking.

Ask, don't tell. Make each seller say the next step out loud. Make them name the person they're writing to and the problem they're guessing at. If they can't, that's coaching, and it's better done in front of peers than in a one-on-one where it can be dodged.

And end on time. Thirty minutes every week beats ninety minutes whenever someone remembers to book it.

Run it the same way for a quarter. The rhythm is what builds the pipeline.

See which of your accounts are moving.

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