Stage 1

Plan next year from the accounts, not the quota

Annual plans built backward from quota produce activity targets. Plans built from real accounts and their signals produce pipeline you can trust.

Kevin French
· 3 min read

Most annual plans start with a number and work backward. Quota, divided by deal size, divided by win rate, divided by stage conversion, equals activity. That plan looks rigorous. It's mostly fiction.

Plan from the accounts instead. Start with who could buy next year and why, then see what number that supports.

The quota math is a trap

The backward plan has a logic to it. Say you need $10M and the average deal is $250K. That's forty wins. At last year's win rate you need so many opportunities, which means so many meetings, which means so many emails.

Every number in that chain is an average from last year. And every one assumes the market will behave the way it did. In services, it won't. The accounts that bought last year might be done buying. The ones that buy next year might not be on your list at all.

So the plan turns into an activity quota. Reps chase a count of sends. Pipeline fills with whatever answered. And by the second quarter, everyone knows the plan was a guess.

Start with the accounts

Open the plan with a list of real accounts. Not a total addressable market. A named list of companies that fit your service and could plausibly spend $50K to $500K with you next year.

Then go account by account. Write down what you know about each one, what's moving there, and who sits in the seats that matter.

This takes longer than a spreadsheet formula. That's the point. A plan you built by looking at real companies is a plan you can defend in March, when the first quarter is half gone and the board wants to know where the pipeline is.

Sort them by what's happening

Not every account deserves the same effort. Sort them into three groups.

The first group has signals stacking right now. A new leader in the buying seat, a cost program named in a filing, hiring for the problem you solve, an open vendor search. These are your first-quarter accounts. Work them now. If you're fuzzy on what counts, start with what a buying signal is, and what it isn't.

The second group fits well but is quiet. Nothing is moving yet. Watch them closely. Catch the next new seat, the next earnings release, the next job post. When something moves, they move up.

The third group is there on hope. Big logos, no relationship, no signal. Be honest about these. A few deserve a long warm-intro effort. Most deserve to come off the list.

Map the people, not just the companies

An account isn't a deal. People are. For each account in the first two groups, name the economic buyer, the likely champion and the technical lead.

Then look for paths in. Who in your firm, your network or your past clients knows them? A forwarded note from someone they trust beats any cold email. Plan the warm route first and go direct only if the intro doesn't happen.

Track who's moved, too. A champion who left a client last year is somewhere else now, often in a new seat with a fresh budget. Those people belong at the top of next year's list.

Then check the number

Now do the math the other way around. Take the first group and a realistic share of the second. Estimate what those accounts could spend and what you could win.

If that number clears the quota, good. You have a plan built on real companies. If it doesn't, you've learned something important months early. You need more accounts that fit, a different offer, or a different quota.

That's a far better conversation to have in December than in July. The backward plan hides the gap until it's too late. The account plan shows it on day one.

Run it as a living list

An account plan isn't a document you write once and file. Signals age. A new CIO in January is old news by summer. Accounts in the quiet group will light up, and some first-group accounts will go cold.

Review the list every two weeks. Move accounts up and down on what's happening now, not what was happening when you built the plan. Keep your Stage 1 effort pointed at the accounts with the freshest reasons to talk.

Quotas still matter. They tell you how much you need. But the accounts tell you where it'll come from. Build next year from the accounts, and the quota becomes a check on the plan, not the plan itself.

See which of your accounts are moving.

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