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Advisory boards as intro engines

How a services firm builds a small advisory board of senior operators who open doors to buyers, and how to ask for intros without wearing them out.

Kevin French
· 3 min read

A small advisory board of former buyers is the best intro engine a services firm can build. Five people who used to sit in the seats you sell to will open more doors than a year of cold email.

But only if you build it for that purpose and treat it with care.

Why advisors open doors

Senior operators know other senior operators. A former CIO has worked with dozens of CIOs. A retired COO sits on boards, mentors new executives and gets calls from people asking for advice.

When that person forwards your note, it carries their name. The buyer doesn't see a vendor. They see a recommendation from someone they respect.

And advisors know which problems are real. They've lived them. Their read on your hypothesis before you send it is worth almost as much as the intro itself.

Who to ask

Look for people who held the buying seat in the industries you target. Former CIOs, CFOs, heads of operations, heads of data. Recently retired or between roles is ideal. They have time, they want to stay connected and they've got fresh networks.

Skip the famous names with no time. A well-known executive who meets you once a year won't make intros. A respected but less visible operator who enjoys the work will make several a quarter.

And aim for five or six. Enough to cover your target markets. Few enough that you can actually stay in touch with each one.

What you give them

Be clear and fair about the deal. Some firms pay a small retainer. Some offer a share of revenue from deals they source. Some offer equity. And plenty of advisors value the intellectual engagement and the chance to stay close to the market.

Whatever the structure, give them real access. Share what you're seeing in the market. Ask their opinion on hard problems. Invite them to client work where their experience helps. An advisor who feels useful stays engaged.

How to ask for intros

Don't send your advisor a list of fifty targets. Pick one or two accounts at a time, where you have a real reason and real signals.

Then make it easy. Write the short note they can forward. Say why now, what you suspect and why it's worth the buyer's time. Your advisor can edit it or send it as is.

Hi Chris, hope you're well. A friend of mine runs a firm that's done good work on claims data modernization. I noticed your team just posted for two integration roles after the platform announcement, and I suspect the data mapping from the old system is the slow part. Worth a short call with them? Happy to connect you if useful.

That note is short, specific and easy to say no to. It uses the same research and the same hypothesis you'd use cold. It just arrives through someone the buyer trusts. Double opt-in intros done right covers how to handle the handoff.

Protect the relationship

Every intro your advisor makes spends a little of their reputation. Treat that seriously.

Follow up within a day of an intro. Report back on how it went, good or bad. Never push a buyer who says no. And never let a weak hypothesis go out under their name.

If an intro turns into a deal, tell them and thank them properly. If it goes nowhere, tell them that too, along with what you learned. Advisors keep making intros for firms that close the loop.

Make it a rhythm

Meet each advisor every month or two. Share what you're working on. Review a few target accounts together. Ask who they know.

And give before you ask. Send them an article that matters to their board work. Introduce them to someone useful. Invite them to speak at an event you host.

An advisory board run this way becomes a standing source of warm paths into the accounts you care most about. That's warm before cold, built into the structure of the firm.

See which of your accounts are moving.

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