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Event attendance as a buying signal

When a buyer says they're going to an event, they've told you what they're learning about. How to read event attendance and what to send.

Kevin French
· 3 min read

A leader who travels to a conference is spending budget and two days of calendar on a topic. That's a choice. It tells you what they're trying to learn.

It's not the strongest signal on its own. But stacked with the right others, it's one of the most useful.

What attendance actually tells you

Event attendance sits in the topic category. A leader posting about a problem or going to an event about it is showing interest, not intent. They haven't committed budget. They haven't started a search.

But nobody senior goes to a supply chain summit to relax. They go when something on their plate touches supply chain. They want to hear how peers are dealing with it. The event they chose narrows the guess.

Pay attention to the type of event. A big vendor conference tells you their platform. If a CTO is heading to a cloud provider's annual show, you know the stack. A peer roundtable or an industry association meeting tells you the problem. If a head of operations is at a working session on warehouse automation, that's what's keeping them up.

How you find out

Most buyers tell you. They post that they'll be there. They share the agenda. They post a photo from the opening keynote. Some list themselves as attendees on the event's app or site.

Others show up in the follow-up. They post a takeaway afterward, or comment on a speaker's recap. That post-event writing is often better than the attendance itself. It tells you what stuck.

Stack it before you act

Event attendance alone is a thin reason to write. Every vendor exhibiting at that show is writing to the same attendee list, and their messages all start the same way.

So check the account. Is the same company posting jobs for the problem the event covers? Did a new leader start in the last few months? Is there pressure in the latest filing? Several signals at one account in the same weeks beat any single one. The buying signals guide explains how they combine.

Say a VP of supply chain at a regional food distributor posts that she's heading to a cold chain logistics conference. Her company posted three roles for transportation analysts last month. The last earnings release mentions rising freight costs.

That's three signals pointing the same way. Now the event isn't the reason you're writing. It's the timing.

What to send

Don't send the line every exhibitor sends. You know the one. Hope you enjoy the show, stop by our booth.

Send a hypothesis about the problem that brought her there. Use the event as the hook, not the subject.

Saw you're heading to the cold chain conference next week, and your last earnings release called out freight costs. With three transportation analyst roles open, my guess is the team is trying to model carrier costs by hand as volumes shift under them. Is that close, or is the reason for the trip something else?

She can confirm, correct or ignore it in ten seconds. If she corrects you, you'll know what she's actually there to learn.

Before or after

Writing before the event works when you can offer something useful there. A meeting is fine if you'll actually be on site. But don't fake a trip to get one.

Writing after often works better. She's back, she's full of ideas, and she's sorting what she heard into what's real for her team. A short note referencing what she posted afterward lands at the moment she's thinking hardest about the topic.

Don't creep

Watching who attends what can feel intrusive if you overdo it. Reference what the buyer shared publicly. Don't mention which sessions you noticed her badge scanned at. Don't send three messages the week of the show. There's more on the line in competitor engagement without creeping people out.

An event tells you where a leader's attention is pointed this month. Stack it, guess at the problem behind it, and write once.

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