Data you need and data you don't
A services sales leader needs a short list of numbers that change decisions. Here's which data earns a place in the weekly review and which can go.
3 min readHow services firms find accounts getting ready to buy, get in through people they know, and open conversations worth having. Written by Kevin French.
A services sales leader needs a short list of numbers that change decisions. Here's which data earns a place in the weekly review and which can go.
3 min readWhen a buyer says your hypothesis is wrong, the next note decides everything. How to take the correction, ask the right question and earn the meeting.
3 min readWhat it means when a buyer forwards your note to a colleague, how to reply to both people, and the mistakes that turn a good handoff into a dead end.
3 min readWhy a product launch announcement points to services work a firm can win, which signals around it matter, and how to time an opener to the cleanup.
3 min readHow a small services firm wins work at a Fortune 500 company by picking one business unit, one problem and one leader instead of the whole logo.
3 min readWhen a big client engagement ends, the pipeline gap shows up months later. How to see it coming, rebuild fast, and use the ending to find new work.
3 min readWhen a senior buyer corrects your hypothesis, you're one reply away from a meeting. How to answer a correction so it turns into a real conversation.
3 min readFast-growing mid-market companies outgrow their systems, teams and processes at once. Who buys services there, what breaks first, and how to open.
3 min readWhen a company enters a new market, region or segment, it needs capacity it doesn't have. How to spot the move early and who to write to about it.
3 min readWhat a head of data owns, how they're measured, what they tune out, the signals that matter, and a first note that speaks to the real job.
3 min readThe small set of tools a 20 to 100 person services firm needs to sell well, what to add in what order, and what to skip until it starts to hurt.
3 min readA compliment in the first line of a cold note signals that a pitch is coming. Why senior buyers tune it out, and what to open with instead.
3 min readHow to reach back out to someone you haven't talked to in years without it feeling transactional, and when a dormant contact can open a door.
3 min readServices founders built their firms on referrals, then run outbound like a software company. Here are the mistakes that stall it and how to fix them.
4 min readA new credit facility or notes offering comes with a stated purpose. Read what the money is for. That purpose tells you the services work behind it.
3 min readJanuary is when services pipelines get honest. How to reset your list, re-engage accounts with fresh budgets, and use the first weeks of the year well.
3 min readHow to sell services to a company in a turnaround, who holds the power, what they'll fund and what they won't, and a first note that fits the pressure.
3 min readOffice closures and site consolidations create services work in IT, finance and shared services. How to read the signal and who to write to.
3 min read